Kutsurogi-no-Yado Nanakawa

People were very very friendly. I found out most Japan stays rarely have 3 legs outlet. My universal convertor for 3 legs wasn't working properly. So, I borrowed their in-house universal convertor for my laptop. However, I couldn't find one outside the stores. So, I asked if I could purchase from them. They said no because it's for guests like me, which I totally understood. Later one, the lady served our group knocked my room and gave me hers. So, sweet and nice. They cared individual guests with hearts. The meals were nice and tasty. Some beef slices for shabu shabu were like size of my face. lol. Foods were great. They have 4 public hot springs to try. We all stayed in 3 different rooms with private hot springs. However, ours had some ants which I was scared to use. My friends' were ok with no ant at all. Luckily, they are 4 public ones that closed by our rooms too. Very refreshing with the outside ones with benches and looking up to the sky. The property is very close to Lake Kinrin 金鱗湖, all shops and restaurants, Snoopy and Floral villages. One point, we had little hard time looking for the property because of the Kenji characters. It said "寛ぎの宿なな川" in booking.com, but it has "田乃倉" in the front door. The other name actually shown in the back door and parking lot areas. We booked a room for 3 people. The room has two floors. Surprisingly large and comfy. Overall, I would recommend staying here again if visit again.

We booked the family room with 2 bed rooms and private baths (indoor and outdoor) for 2 nights. Room was spacious and nice. We enjoyed the private baths. Breakfast and dinners for both days were sumptuous and delicious. Our host, Takeuchi san was extremely friendly and considerate. She remembered our preferences and tried her best to provide us with advice despite the language barrier (by using the translation apps). We really enjoyed her service. Location of the Ryokan was very good. It was located beside Lake Kirin and we were able to enjoy quiet walks around the lake every morning before all the tour buses arrived. Within walking distance to the floral village too. Although it was quite a distance from Yufuin station, pick-up service was provided and we just needed to call the Ryokan using public phone at the Station.

The staff who came out to meet us and carried our luggage as soon as we parked in the parking lot, and those who helped with our luggage when we left and saw us off until we left the parking lot, were all very kind. The room was spotless and nice. The private open-air bath attached to my room provided a fantastic solo hot spring experience, and the quality of the spring water was so good that it made my skin silky smooth. Excellent dinner and breakfast

Very spacious, the room has 2 storey, upper level comes with a 2-bed bedroom and a toilet. Lower level is the living room, toilet, indoor onsen with shower. There is an outdoor private onsen next to the mini garden. The hotel is right next to the famous lake, which is very good if you would like to get up in early morning to see the mist on lake. The onsen is very comfortable, worth spending more time in it.

The food is so wonderful, very delicious. There are four common and one private hot springs and the condition is very nice. There are maps everywhere and you will never get lost. And, we can have our meal at a very private room. Also, they offered transportation for us to the train station, it's very good.